Simbisa Brands’ Dial-A-Delivery service: how it started, how it works, & how it grows

Farai Mudzingwa

02/11/23

In 2015 Simbisa Brands – the company known for it’s Quick Service Restaurants (QSR) spread across Africa- unveiled Dial-a-Delivery (DaD) with the launch of a centralised call-centre in Zimbabwe. Leaning heavily on Simbisa Brand’s financial reporting we are going to explore how DaD has evolved over the 9 years since […]

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Farai Mudzingwa

Author

Farai Mudzingwa is a mixed-media journalist with 6 years experience. His written work tends to focus on tech, arts and business in Africa. He also publishes video/audio interviews profiling Zimbabwean creatives for Untold ZW.