Digital Trade

Simbisa Brands’ Dial-A-Delivery service: how it started, how it works, & how it grows

In 2015 Simbisa Brands – the company known for it’s Quick Service Restaurants (QSR) spread across Africa- unveiled Dial-a-Delivery (DaD) with the launch of a centralised call-centre in Zimbabwe. Leaning heavily on Simbisa Brand’s financial reporting we are going to explore how DaD has evolved over the 9 years since it was launched. Dial a […]

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