E-Commerce in Africa


Afcfta Digital Protocol, e-commerce Africa, Africa Continental Free Trade Area, AfCFTA

AfCFTA Digital Trade Protocol: Will it address e-commerce in the African context?

The Africa Continental Free Trade Area (AfCFTA) Digital Trade Protocol has been ratified at the African Union (AU) Summit in Ethiopia.  This represents one of the most pivotal developments for continent-wide digital trade in Africa. What this protocol offers is a framework for Africans to do business with markets that were inaccessible for one reason […]

Simbisa Brands’ Dial-A-Delivery service: how it started, how it works, & how it grows

In 2015 Simbisa Brands – the company known for it’s Quick Service Restaurants (QSR) spread across Africa- unveiled Dial-a-Delivery (DaD) with the launch of a centralised call-centre in Zimbabwe. Leaning heavily on Simbisa Brand’s financial reporting we are going to explore how DaD has evolved over the 9 years since it was launched. Dial a […]

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